How it works
From the first letter to the last condition.
- 01
Step 1: A call or a note
Tell me which board wrote, what the letter says and when your reply is due. What you tell me stays with me.
- 02
Step 2: Engagement and the file
If I can help, I send a written engagement letter with my fee. Then I ask the board for its file, and for more time if you need it.
- 03
Step 3: The first response
I draft, you correct, and nothing goes to the board until you have read every line. Sometimes the best response is short.
- 04
Step 4: The interview or conference
If the board wants to hear from you, we rehearse. I attend, and you answer what you are asked.
- 05
Step 5: Settlement or hearing
Many matters end in a dismissal or an agreed order; others go to a hearing. I set out the choice, the risk and the cost before you decide.
- 06
Step 6: After the order
Orders carry terms: conditions, reports, renewals and sometimes notices to employers and other boards. I stay until the last one is met.
For the first call
What to have beside you
You do not need a file. If you have the letter in hand, we can start there.
If you have them
The board's letter and its envelope
The date your reply is due
The states where you hold a license
Any earlier complaint or order
Names of anyone who has contacted you about it
